Dear People out there in Dell,
I don't know what is happening at your end, but things are not falling in the right place. I placed an order earlier (ref #3638068) and i got a reply. (a quotation) but i asked for a simple customization. I juz need Win Xp, instead of Vista. The lady agreed with the same and said will respond with another quotation(She said she will give another laptop instead of inspiron 1525.)
I dint got a reply and I send a thank you note after some time/ day. Now i send an order(ref #3685336) and i didn't even got a quotation.
I gave a try in HCL, and even before my computer showed "information send", I got a call from HCL, Delhi, asking for the requirement and stuffs like that, based on the requirement, they even recommended some models.
Why is that not happening in Dells case? When I get a laptop in a day with a local vendor, I still goes with Dell, ready to wait for the shipment, all because I have used it before, in my previous office.
Will something favorable happens? Will I be able to get a laptop from Dell? or is this something like a demand creation kinda stuff?
If am not getting a quotation in a days time, will I get a next day service? I doubts.
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Vishnu M.
http://beautifulminds.in
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This was what I send them, and they are not interested in business, and they are gonna loose business. for , I am going with HCL, HP , Compaq or Lenovo. And They have lost at least 3 other business in notebook. Why don't they understand that by loosing one, its not just one business that they are gonna loose? But at least a couple or more.
Will I recommend Dell to any one in India?
Will I recommend Dell to any one(world wide)?
Never ever....