tag:blogger.com,1999:blog-1247095650246625672.post6131480830444552811..comments2023-07-23T17:40:42.054+05:30Comments on Beautiful Minds: A bad experience: Dell Laptop - Inspiron 1525 - issuesVish..| ആലപ്പുഴക്കാരന്http://www.blogger.com/profile/05455206877299765543noreply@blogger.comBlogger17125tag:blogger.com,1999:blog-1247095650246625672.post-67359944314859322692009-06-04T13:41:40.498+05:302009-06-04T13:41:40.498+05:30I totally agree that Dell India Pvt Ltd has to lea...I totally agree that Dell India Pvt Ltd has to learn to value their customers.<br />Here is my experience - I had ordered a Dell Laptop and got it delivered on 11 May 2009. The laptop did not power on (complaint #2114545). Today is 4 June 2009 and i still do not have a laptop.<br />First of all nobody bothered to pursue my issue for initial 7 days and then they took another 7 days to place the new order. On top of that whenever I tell them to make the proceedings fast, i get to hear that this is the way company procedures are. <br /><br />Dell is just out of my books now and wish it is out of India if it does not learn how to handle its customers properly.Unknownhttps://www.blogger.com/profile/08018264242761277729noreply@blogger.comtag:blogger.com,1999:blog-1247095650246625672.post-14102471838871415812009-03-20T05:23:00.000+05:302009-03-20T05:23:00.000+05:30All of our 8 Dells died within a month of each oth...All of our 8 Dells died within a month of each other, kind of odd I thought. HP for me all the way nowAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-1247095650246625672.post-42870730232180594042009-01-29T17:06:00.000+05:302009-01-29T17:06:00.000+05:30Defenitely Dell has to re-organise their Sales @ C...Defenitely Dell has to re-organise their Sales @ Customer Care team. As market is falling, Dell need to rethink about their market stretegy and taken care the customer at utmost as every customer is important, else there will be headlines in news that Dell slashed its employee ...%.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1247095650246625672.post-55357634806721355302008-07-28T22:50:00.000+05:302008-07-28T22:50:00.000+05:30Dell was a good company earlier but its lost every...Dell was a good company earlier but its lost everything. I bought a Dell inspiron 510M about 3 years earlier..Had opted for Dell after i saw their prompt service in my office. Dell only looks after major clients and not individual owners...My laptop's screen went for a toss immediately after the 1 year warranty period was over. The CD Rom drive gave away next, and then the keyboard....No one ever go for Dell...I dont want someone else to go through the same pain i went through...I bought two laptops later, a HP DV5200 and a Compaq one. They give me a better service too...If i call up Dell for anys ervice, I am first asked to take a DD and send it to Dell, even b4 they are ready to hear my problem...Please guys, dont go for DELL ever...Aathurahttps://www.blogger.com/profile/07130736072387898938noreply@blogger.comtag:blogger.com,1999:blog-1247095650246625672.post-74600579077163242812008-05-22T17:18:00.000+05:302008-05-22T17:18:00.000+05:30I never thought that Dell would have such manners ...I never thought that Dell would have such manners towards customers. I totally agree with u that they are going to lose to other competitors soon. I highly recommend you use other brand instead of it.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1247095650246625672.post-45564286359738027962008-05-21T19:32:00.000+05:302008-05-21T19:32:00.000+05:30I think that Dell is quite good for the very compe...I think that Dell is quite good for the very competitive prices they offer. I mean,you get what you paid for right?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1247095650246625672.post-51765095139837424212008-05-19T11:20:00.000+05:302008-05-19T11:20:00.000+05:30tell the truth, I willing to Acer rather then Dell...tell the truth, I willing to Acer rather then Dell. Why? Same issue here, they are really sucks! i hate the stuff attitude liked ignoring customer but looking at money. they should be improved their system though!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1247095650246625672.post-24956685687681539022008-05-19T10:16:00.000+05:302008-05-19T10:16:00.000+05:30I have been a loyal customer with Dell and never h...I have been a loyal customer with Dell and never had troubles. My father owns a small business and Dell has been a lot better then the rest (toshiba, HP).<BR/><BR/>I think by the poorly written email (mis-spelling, poor grammer, syntax) there is no reason why it ended up like this.<BR/><BR/>Also on Dell's site there is tab called 'still looking for windows xp?' why not look there instead of assuming that a new computer built to run on a different OS will run on an older one.<BR/><BR/>I think you and the company are to blame for this misery.LadyEliza210https://www.blogger.com/profile/15510313770850911720noreply@blogger.comtag:blogger.com,1999:blog-1247095650246625672.post-16338083199997619112008-05-19T10:11:00.000+05:302008-05-19T10:11:00.000+05:30I have always bought laptops from Dell and never r...I have always bought laptops from Dell and never recieved a problem in fact they are rated above avg (Apple is rated the best for customer service).<BR/><BR/>However, when reading the complaint it seemed, whining, incorrect spelling and grammer. <BR/><BR/>Also I found out by looking at Dell's website an Icon for windows XP (labed still looking for windows xp?).<BR/><BR/>I am sorry to say this but I think this is as much as user error as the company's error.LadyEliza210https://www.blogger.com/profile/15510313770850911720noreply@blogger.comtag:blogger.com,1999:blog-1247095650246625672.post-37267544414062456532008-04-18T06:31:00.000+05:302008-04-18T06:31:00.000+05:30Hey, feels sad to hear that cos somewhere i or mos...Hey, feels sad to hear that cos somewhere i or most of us fall in the same category...<BR/>I am planning to but Dell XPS M1530, i configured online and the cost of a 15' laptop went from 55000 to 70000 approx by just increasing the resolution and inceasing the ram and few minor modificatios.....<BR/>i am now looking for hp pavillion or compaq cos they are really value for money....<BR/>thanks for your post..Semblancehttps://www.blogger.com/profile/06286171869752559423noreply@blogger.comtag:blogger.com,1999:blog-1247095650246625672.post-77223684479859577192008-03-17T20:49:00.000+05:302008-03-17T20:49:00.000+05:30Dell that I used to know is a great company,just c...Dell that I used to know is a great company,just can't believe what has happened..Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1247095650246625672.post-870937625146330372008-03-07T09:43:00.000+05:302008-03-07T09:43:00.000+05:30Well finally did you get any reply from them?Well finally did you get any reply from them?Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1247095650246625672.post-36116425938236486522008-03-04T10:39:00.000+05:302008-03-04T10:39:00.000+05:30my last dell laptop got so hot it would turn itsel...my last dell laptop got so hot it would turn itself off unless the corner with the fan was hanging off the side of the desk. i'm on a mac now and very happy. dell has gotten too big for their own good.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1247095650246625672.post-49516055635210346812008-03-04T05:46:00.000+05:302008-03-04T05:46:00.000+05:30For a big company like Dell, they shouldn't treat ...For a big company like Dell, they shouldn't treat a customer like that. Because that can be a bad reputation to them worldwide. Just read at this post makes me uncomfortable with Dell. No matter if its a single customer or a bulk order, customer is still a customer! treat them right!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-1247095650246625672.post-603024525344880812008-03-03T23:41:00.000+05:302008-03-03T23:41:00.000+05:30Hey hi, I really wonder what went wrong. Firstly, ...Hey hi, <BR/>I really wonder what went wrong. Firstly, I would like to inform you that you wont be able to get a Dell Inspiron 1525 with XP because the device drivers are not available for XP. So even if you try to install XP, you will end up in problems. <BR/>I dont know what went wrong while ordering a Dell. But actually you can configure the system online and I wonder you require a quotation for that. <BR/>Anyways first impression is what its all about and in your case it was bad. Bad for Dell too.<BR/>BTW so which laptop you are planning to buy now ??affilaiteangelhttps://www.blogger.com/profile/06118694350024010013noreply@blogger.comtag:blogger.com,1999:blog-1247095650246625672.post-20229493878481148502008-02-29T20:11:00.000+05:302008-02-29T20:11:00.000+05:30Now a days these companies concentrate on bulk ord...Now a days these companies concentrate on bulk orders and AMCs,So they are least bothered about customers like us.Money is their prime concern,so their downfall is not so far away.Every company must give priority to customers rather than making money.I hate people who will neglect customersAnonymousnoreply@blogger.comtag:blogger.com,1999:blog-1247095650246625672.post-10191389418825427432008-02-29T10:04:00.000+05:302008-02-29T10:04:00.000+05:30Dell used to be good. What happened?Dell used to be good. What happened?Deehttps://www.blogger.com/profile/17083331411694803694noreply@blogger.com